Configure and Troubleshoot Cisco Unified Communications Manager (CUCM) 2.1 CUCM SCCP endpoints 2.2 CUCM MGCP gateways 2.3 CUCM SIP endpoints and trunks 2.4 CUCM H.323 gateways and trunks 2.5 Voice and video codecs 2.6 RTP and RTCP 2.7 Device registration and redundancy 2.8 Codec selection 2.9 CUCM call features 2.9.a Call park 2.9.b Call pickup 2.9.c BLF speed [...]

Configure and Troubleshoot Cisco IOS UC Applications and Features 3.1 CUCME phone registration and features 3.1.a SCCP phones 3.1.b SIP phones 3.2 SRST phone registration and features 3.2.a CME-as-SRST 3.2.b MGCP fallback 3.3 CUE 3.3.a AA 3.3.b Scripting 3.3.c Voiceview 3.3.d Web inbox 3.3.e MWI 3.3.f VPIM 3.4 Cisco IOS-based [...]

Configure and Troubleshoot QoS and Security in Cisco Collaboration Solutions 4.1 QoS: link efficiency 4.1.a LFI 4.1.b MLPPP 4.1.c FRF.12 4.1.d cRTP 4.1.e VAD 4.2 QoS: classification and marking 4.2.a Voice traffic 4.2.b Video traffic 4.3 QoS: congestion management 4.3.a Layer 2 priorities 4.3.b Low latency queue 4.3.c Traffic policing and [...]

Configure and Troubleshoot Cisco Unity Connection Configure and Troubleshoot Cisco Unity Connection CUCM integration CUCME integration Single inbox MWI Call handlers CUC dial plan Directory handlers CUC features Voicemail networking

Configure and Troubleshoot Cisco Unified Contact Center Express (UCCX) & Cisco Unified IM Presence Configure and Troubleshoot Cisco Unified Contact Center Express (UCCX) UCCX CTI integration UCCX ICD functions UCCX scripts customization Configure and Troubleshoot Cisco Unified Contact Center Express (UCCX) & Cisco Unified IM Presence CUCM integration Cisco Jabber for [...]

Cisco Data Center L2/L3 Technologies 1.1       Design Implement and Troubleshoot Complex Layer 2 Technologies 1.1.a     Design, Implement and Troubleshoot Highly Available and redundant topologies for example vPC, fabricpath, STP 1.1.b     Design, Implement and Troubleshoot Data Center Layer 2 overlays for example VXLAN, OTV, EVPN 1.1.c Design, Implement [...]

Cisco Data Center Network Services 2.1       Design, Implement and Troubleshoot Service Insertion and Redirection 2.1.a     Design, Implement and Troubleshoot Service Insertion and Redirection for example LB, vPATH, ITD, RISE 2.2       Design, Implement and Troubleshoot network services 2.2.a     Design, Implement and Troubleshoot network services for example policy drivenL4-L7 [...]

Data Center Storage Networking and Compute 3.1       Configure and Troubleshoot Data Center Storage Protocols 3.1.a Describe, Configure and Troubleshoot infrastructure to support Block Storage Protocols for example FC, FCoE, iSCSI, DCB 3.1.b     Configure and Troubleshoot infrastructure to support File Storage Protocols for example NFS, CIFS 3.2      [...]

Data Center Automation and Orchestration 4.1       Implement and Troubleshoot Data Center Automation 4.1.a     Implement and Troubleshoot Data Center Automation using methods such as REST API implemented by scripting languages including Python 4.2       Implement and Troubleshoot Data Center Orchestration Tools 4.2.a     Implement and Troubleshoot Data Center Orchestration using [...]

Data Center Fabric Infrastructure 5.1       Design, Implement and Troubleshoot policy and non-policy driven Internal Fabric Connectivity 5.1.a     Design, Implement and Troubleshoot policy and non-policy driven Internal Fabric connectivity for example ECMP, ISIS, inband mgmt, VXLAN 5.2      Design, Implement and Troubleshoot Infrastructure policies and elements 5.2.a Design, Implement and Troubleshoot [...]